At Raw Nutrients, your privacy is a top priority. We only use your personal data to manage your account, process your orders, and respond to your enquiries.
Information Collection
When you submit a support request or general inquiry, we collect your first name, last name, and email address solely for communication purposes.
Your data is securely stored within our website’s database – no offline or external copies are kept. Our hosting provider is fully GDPR certified, ensuring your information is handled safely and responsibly.
Comments
If you leave a comment on our website, we collect the data submitted in the comment form along with your IP address and browser user agent to help detect spam. An anonymised hash of your email may be sent to Gravatar (https://automattic.com/privacy/) to check if you are using their service. If your comment is approved, your profile image will be publicly visible next to your comment.
Media
If you upload images to the site, please ensure they do not include embedded location data (EXIF GPS), as other users may download and extract this data.
Cookies
- When you leave a comment, you can opt to save your name, email, and website in cookies for future convenience. These cookies last for one year.
- If you log in, we set a temporary cookie to check if your browser accepts cookies—this contains no personal data and is deleted when you close your browser.
- Login and display preference cookies are also used:
- Login cookies last 2 days (or 2 weeks if “Remember Me” is selected)
- Display preferences cookies last 1 year
- Login and display preference cookies are also used:
- If you edit or publish content, an additional cookie is stored indicating the post ID. This expires after 1 day.
Embedded Content
Our website may include embedded content (e.g., videos, articles, etc.) from other sources. Embedded content behaves as if you are visiting the original source directly and may collect data or use cookies according to their own privacy policies.
Analytics
We use Google Analytics to understand website usage. It tracks visitor interactions through cookies, but we:
- Anonymise all data collected
- Disable all data sharing features
- Do not combine Google Analytics with any other Google services
Your Data Rights Under GDPR
Right to Access:
You can request a copy of your data stored on our site. After verifying your request via email, we will send an XML or JSON file valid for download within 48 hours.
Right to Erasure:
You may request to be removed from our system. After email confirmation, your request will be reviewed. If you have published content, we may anonymise it or reassign it to another user. You will receive a 6-digit token to reference your request for future data recovery, if needed.
Right to Rectification or Complaint:
You may request to correct your data or file a complaint. After confirmation, your request will be reviewed by an administrator.
Data Requests Management:
All rights requests are tracked in an internal request table to ensure transparency and timely processing by our team.
Email Marketing
We occasionally send updates and newsletters to keep you informed. All emails are GDPR compliant and include an unsubscribe option. We only store your name and email address for this purpose.
Disclaimer
The information provided on this website is for educational and informational purposes only and is not intended as medical advice. Our supplements are not intended to diagnose, treat, cure, or prevent any disease.
Always consult with a qualified healthcare professional before starting any new dietary supplement, especially if you are pregnant, breastfeeding, have a medical condition, or are taking other medications.
Individual results may vary. All products are manufactured in facilities that follow Good Manufacturing Practices (GMP) and are tested for quality and purity.